Privacy Policy - CityMatCH

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Complete forms on our website
• Participate in surveys or research
• Contact us with inquiries
• Apply for programs or services

This information may include your name, email address, postal address, phone number, organization affiliation, and other identifying information.

Automatically Collected Information

When you access our website, we may automatically collect certain information from your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referral sources
• Device information

We collect this information using cookies, log files, web beacons, and similar technologies to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Sending administrative information, such as updates or changes to our policies
• Responding to your comments, questions, and requests
• Sending newsletters, promotional materials, and other communications
• Monitoring and analyzing trends, usage, and activities in connection with our services
• Conducting research and evaluation of our programs and services
• Protecting our rights, your safety, and the safety of others
• Complying with applicable laws, regulations, and legal processes

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
• Partners and Funders: We may share aggregated or anonymized information with our partners and funders to report on program outcomes and impact.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational safeguards to protect the security of your personal information and to ensure that your data is processed in accordance with this Privacy Policy. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You have certain rights regarding your personal information, including:

• Access and Update: You can access and update certain information by contacting us directly.
• Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us.
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
• Data Subject Rights: Depending on your location, you may have additional rights under applicable privacy laws, such as the right to request deletion of your personal information, object to processing, or request a copy of your data.

To exercise these rights or to ask questions about our privacy practices, please contact us using the information provided in the "Contact Information" section.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at: